Desktop

Introducing Desktop Site v2

Major Update: We have launched a new version of the desktop site packed with a variety of usability and functional enhancements. Here is an overview of the new version at a glance. The main calls to action are now accessible directly from the header, things like posting a job, reviewing

Desktop

Streamlined Job Management Process for Desktop Users

New Feature: We have streamlined the job posting and job management experience for parents on our desktop site. Parents are now able to post babysitting, nannying, before & after school care jobs, specify multiple shifts per day and easily track, respond, shortlist and chat potential candidates. Let's say

Mobile

Job Preferences for Helpers

Update: Helpers are now able to specify whether they would like to be invited for certain types of jobs, this streamlines the process for families as they will only be shown helpers who opt-in to certain types of jobs and also for helpers as they won't have to

Desktop

Parent to Parent Connections and more

New Feature: We have launched a major update to the desktop site offering a set of new features including better search filters, a new network page, ability to connect, chat and exchange recommendations with other families among others. The new search filter bar can be used to quickly locate parents

Platform

Jobs with no Applications are no longer cancelled automatically

Update: Jobs that receive no applications are no longer cancelled automatically by the system. Previously, when all helpers decline availability for a given job, the system would cancel the job, we have updated the process so that parents receive a notification when all helpers specify that they are unavailable, this

Post Job to any Helper

New Feature: Parents are now able to post one-off jobs and recurring jobs to any helper nearby without having to connect with them first. This speeds up the process of posting jobs and especially for new parents joining the network that haven't had the chance to build up

Mobile

Now verifying Working With Children Checks (WWCC)

New Feature: Helpers profiles will display verified Working With children Checks (WWCC). Helpers can add the details of their WWCC in the new 'My Certificates' section. Valid checks will appear on their profiles once we have verified them (invalid checks will not be shown). Parents will then be

Mobile

Default Match Criteria

Update: The match criteria, set by parents in their preferences, are now the default criteria selected when the parent posts a job.

Mobile

Introducing Match Criteria

New Feature: Parents can now quickly locate helpers just around the corner using a new set of filters that allow users to include or exclude helpers if they meet certain criteria. The first release allows you to filter using age groups and gender. Additional options including working with children checks

Desktop

Hide My Account

New Feature: You can now hide your account if you are going on holidays or don't want to be disturbed for a period of time. While your account is hidden, you will be invisible to the network and won’t receive any communication. Your account will remain hidden

Platform

Job Reminders

Update: Helpers that have been awarded babysitting jobs will now receive an SMS reminder at 4.30pm the day before the job takes place.

Desktop

Updated Design

Update: We have updated the desktop site menu by embedding commonly used links in the menu for easier and simplified access.

Desktop

Build My List - Last Activity

Update: We have added the last activity details to all helper cards. This allows parents to quickly identify helpers who have been active recently.

Desktop

Remove Helpers

Update: Parents and helpers can now remove (unfriend) other users if they are no longer interested to work with them, here are the steps: 1. Open My Families/My Helpers. 2. Click/Tap on the family/helper you would like to remove (this will open their profile). 3. Scroll down

Desktop

New User Card

Update: We have updated the helper cards to display more details about jobs and recent activity.

Mobile

Introducing Filters

Update: We've updated the My Helpers page and the Post Job pages with a set of new filters that allow parents to quickly locate helpers they are interested to communicate with or invite for jobs. Parents can now filter by age groups, completed jobs and recent activity. More

Desktop

Realtime SMS Chat Notifications

New Feature: To improve the effectiveness of chat messaging, we now send SMS notifications in realtime in addition to in-app notifications, here is how it works: 1. When a new message is sent out, the platform will try to deliver it in realtime to any connected device (PC, Mac, Phone)

Desktop

Chat 1.1 Updates

Update: We have improved the chatting features with the following new capabilities: 1. The page will now display the last seen date/time of the user (shown at the top using the format 'last seen [Date, Time]'). 2. All of the messages have been updated to display the

Desktop

Paging in Build My List

Update: As more users join the network, our customers have reported that the Build My List is getting slower to load especially in dense areas like the Eastern Suburbs and the North Shore that have 500+ helpers so we updated the page to load 50 helpers at a time.

Mobile

Chat 1.1 Updates for Mobile

Update: We have improved the chatting features for mobile users by adding the timestamp for every message, number of unread messages and an excerpt of the last sent message along with the last time the user was seen in the network.

Desktop

Chat Retry Failed Messages

Update: We have improved the messaging framework to allow users to resend chat messages that fail during network transmission.

Desktop

Chat Integration into Jobs

Update: Parents can now chat with potential candidates for babysitting and nannying jobs right from the job details page.

Mobile

Account Stats

Update: We have improved the home page for mobile users with a series of bubbles that provide a high level overview of jobs pending actions, new chat messages and invitations.

Desktop

Introducing Nannying Jobs

New Feature: Due to overwhelming demand from our users, you can now use Juggle Street to find a babysitter (a helper for a one-off job) and to find a nanny (a helper for a recurring job). How It Works When you select Find A Nanny, you'll be presented

Desktop

Introducing Chat

New Feature: We are happy to announce the first release of chat. Chat allows connected users to communicate with each other in realtime, helpers can introduce themselves to families and job details can also be discussed over chat.